Return Policy

Orb.co offers a 90 day, no questions asked return policy.  If you don't love it, send it back within 90 days for a full refund.  Period.

To initiate a return, just email us at help@orb.co with your order number, and we'll get you everything you need to complete your return.

Once your return is received, we will send you an email to notify you that we have received your returned item.  A credit will automatically be applied to your credit card or original method of payment.  Depending upon your method of payment, refunds can take up to 14 days to appear in your account.

You will be responsible for paying for your own shipping costs for returning your item.  If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

As always, if you have any questions, we're here to help.  Give us a shout at help@orb.co